Real-time voice AI avatar that answers guest questions, handles requests, and reduces front desk workload.
No app downloads. No hold music. No front desk queues. Instant intelligent hospitality — in every room, around the clock.
A beautifully designed QR card sits on the bedside table or welcome tray, fully branded with your property's identity.
Any smartphone camera opens the link instantly — no app, no account, no friction. Works in under 3 seconds on iOS and Android.
A lifelike, talking AI avatar appears and greets the guest warmly. Real-time voice — they just start speaking naturally.
Request answered, service booked, complaint logged. All resolved in one conversation. Your team notified automatically.
Alex handles the full range of hotel guest needs — from the mundane to the urgent — so your team can focus on exceptional in-person service.
Every feature designed for the specific demands of hotel operations — not repurposed from a generic SaaS chatbot tool.
A photorealistic avatar with lip-sync, expressions, and a warm voice. Guests feel heard — not processed. This is the difference between hospitality and tech support.
Sub-200ms response with natural conversation flow. Understands accents, interruptions, background noise, and guest intent — even at 3 AM from a tired traveller.
Alex automatically detects the guest's language and responds fluently. No menu to select. No language barrier for international guests. Mandarin, Arabic, German — instantly.
Trained on your specific property — dining menus, spa services, room types, policies, check-in procedures, local tips. Your expertise, available to every guest, every night.
Connects to your Property Management System, F&B ordering, spa booking, and housekeeping tools. Every request flows directly into your existing operations workflow.
Understand what guests need, when, and why. Spot recurring service gaps before they become TripAdvisor reviews. Every conversation becomes operational intelligence.
Scan the QR code with your phone camera and meet Alex — our demo hotel AI receptionist. No app, no login, no setup.
From boutique hotels to city properties — here's what the real-world impact looks like for hotel teams and their guests.
"We installed HIReception in all 84 rooms. Front desk call volume dropped by two-thirds in the first month. Our night team finally has breathing room."
"Our international guests love it. Alex speaks to them in their own language — Mandarin, Arabic, German — without any configuration. It felt like magic the first time."
"I was sceptical — we'd tried chatbots before and guests hated them. HIReception is completely different. Guests think they're talking to a real person. The reviews reflect it."
No setup fees. No long-term lock-in. 14-day free trial on every plan — pay only for the conversations you use.
Chatbots make guests feel like they're filing a support ticket. HIReception is a real-time talking avatar — a face, a voice, a presence. It listens, speaks, and responds the way a great concierge would. The difference isn't a feature. It's the entire guest experience.
Join hotels that have replaced late-night hold music with a face, a voice, and an instant answer — every night, in every room.